WHEN WILL MY ORDER SHIP?
Our web-store aims to ship out your order as quickly as possible. Purchased items will be shipped in less than three business days most of the times. We ship packages out Saturday through Thursday. If an item is pre-ordered we will ship the product out when we receive it. For multiple items (with one being pre-ordered) we will group them together and ship them out together.
USA SHIPPING DO YOU OFFER FREE SHIPPING?
YES! We offer Free Shipping for order value above $40. And sometimes we offer Free Shipping depending on specific products.
HOW MUCH DOES SHIPPING COST?
◦ Standard Shipping (7 - 16 business days*): USD 4.45. *Estimated time frame from when package is dropped in mail and based on our best estimates. Time frame is not guaranteed during holidays. HOW DO I TRACK MY ORDER? We are currently making adjustments with our courier partners, for this particular reason you are kindly requested to contact by Email; firstname.lastname@example.org (or using the contact form in our website) with your order number and we will get back to you within 24 hours.
INTERNATIONAL SHIPPING DO YOU SHIP INTERNATIONALLY?
Of course! We ship world-wide to most countries in the world. Packages typically take anywhere from 7-31 business days to arrive. Customs can hold up a package for a number of days which can cause delays.
HOW MUCH DOES INTERNATIONAL SHIPPING COST?
◦ International Shipping (7 - 31 business days*): USD 7.95 *Estimated time frame from when package is dropped in mail and based on our best estimates. Time frame is not guaranteed during holidays. TAXES, DUTIES, AND CUSTOM FEES: Due to the complexity of international laws and taxes, we do not include those fees in orders. You are responsible for any local customs and duties on your order if they occur. We are required by law to disclose the full value of the package contents and cannot alter this value. If an order is refused, then you are responsible for the original shipping expenses, as well as any additional duties, fees, customs or taxes incurred in shipping.
WHAT CURRENCY DO YOU CHARGE IN?
Our web store is programmed to show you the local currency of the country you are visiting us from. However the last step in your checkout process will be in USD.
COVID-19 SHIPPING UPDATES:
- Please note that our products are delivered from different fulfillment centers. Certain products purchased during this time may be delayed due to business interruptions due to local regulations regarding the Coronavirus. We are doing our best to estimate any potential delays in shipments on our product pages. We appreciate your patience and understanding at this time.